Self service

Use these online e-forms as a self service tool and perform OCR reference controls.

Frequently asked questions

Here we gather all the questions and answers for all services etc.

Service support

Here you can find support and descriptions for Bankgirot's all services.

Manuals

Manuals for our services.

Technical information

Here you will find technical documentation, technical manuals and files that can support you in your development. 

  • Customer service for banks and companies

    Banks and companies with questions about Bankgirots e-invoice and payment services, contact us at the support team for each bank.

  • Customer service for private individuals

    As an individual with questions about payments, your first contact is your own bank.

Contact

Support for Payment services

amfabank@bankgirot.se
Phone: + 46-8-725 60 82

Support for Payment services

bnpparibas@bankgirot.se
Phone: + 46-8-725 60 96

Support for Payment services

citi@bankgirot.se
Phone: + 46-8-725 60 24

Support for Payment services

danskebank@bankgirot.se
Phone: + 46-8-725 60 77

Support for E-invoice services

e-faktura@bankgirot.se
Phone: +46-8-725 65 80

Support for Payment services

dnb@bankgirot.se
Phone: + 46-8-725 60 86

Support for E-invoice services

e-faktura@bankgirot.se
Phone: +46-8-725 65 80

Support for Payment services

ekobanken@bankgirot.se
Phone: + 46-8-725 60 88

Support for Payment services

Phone: +46 771 77 88 99 *)

*) Support at Handelsbanken

Support for E-invoice services

e-faktura@bankgirot.se
Phone: +46-8-725 65 80

Support for Payment services

icabanken@bankgirot.se
Phone: + 46-8-725 60 62

Support for Payment services

ikanobank@bankgirot.se
Phone: + 46-8-725 60 69

Support for Payment services

lunarbank@bankgirot.se
Telefon: + 46-8-725 60 90

Support for Payment services

lansforsakringar@bankgirot.se
Phone: + 46-8-725 60 92

Support for E-invoice services

e-faktura@bankgirot.se
Phone: +46-8-725 65 80

Support for Payment services

marginalenbank@bankgirot.se
Phone: + 46-10-495 10 00

Support for Payment services

nordea@bankgirot.se
Phone: + 46-8-725 60 30

Support for Payment services

nordnetbank@bankgirot.se
Phone: + 46-8-725 60 13

Support for Payment services

resursbank@bankgirot.se
Phone: + 46-8-725 60 20

Support for Payment services

sbab@bankgirot.se
Phone: + 46-8-725 61 55 

Support for Payment services

seb@bankgirot.se
Phone: + 46-8-725 60 50

Support for E-invoice services

e-faktura@bankgirot.se
Phone: +46-8-725 65 80

Support for Payment services

skandiabanken@bankgirot.se
Phone: + 46-8-725 60 15

Support for Payment services

sparbankensyd@bankgirot.se
Phone: + 46-8-725 60 35

Support for E-invoice services

e-faktura@bankgirot.se
Phone: +46-8-725 65 80

Support for Payment services

swedbank@bankgirot.se
Phone: + 46-8-725 60 80

Support for Payment services

alandsbanken@bankgirot.se
Phone: + 46-8-725 60 26

Contact information for private individuals

Private individual - contact your bank

Your bank is the first contact when you have questions about i.e. payments, how to open a Bankgiro number, address changes, foreign payments or direct debits and price issues.

Svea Bank

www.sveabank.se

Citibank

www.citibank.se

Danske Bank

www.danskebank.se

DNB Bank

www.dnb.se

Ekobanken

www.ekobanken.se

Handelsbanken

www.handelsbanken.se

ICA Banken

www.icabanken.se

IKANO Bank

www.ikanobank.se

Lunar Bank

Lunar Bank

Länsförsäkringar

www.lansforsakringar.se

Marginalen Bank

www.marginalen.se

Nordea

www.nordea.se

Nordnet Bank

www.nordnet.se

Resurs Bank

www.resursbank.se

SBAB Bank

www.sbab.se

Skandiabanken

www.skandiabanken.se

Sparbanken Syd

www.sparbankensyd.se

Swedbank

www.swedbank.se

Ålandsbanken

www.alandsbanken.se

Contact information for Privatgirot / Banctec

Questions regarding envelopes payments and payment orders, contact Privatgirot / Banctec, Phone: + 46-8-725 78 20, e-mail: kundservice@privatgirot.se